State Farm® Insurance Agent Juan Barcenas

"Loved having Rocio helping me and my mom, we appreciate her for helping us today!"

"Rocío me ayudo mucho con mis reclamos, recomiendo a cualquier persona a ir a esta oficina!"

"Rocio fue excelente me aclaró mis dudas y es paciente, la recomiendo a cualquiera!"

"La senorita Zuleima me ayudo con eL seguro de autos. Me ayudo con buenas cuberturas y buen precios muy bien servicio. Nunca me an ofrecido un seguro de vida y Ella si y eso me encanto."

"Muy buen sercio con la señorita Rocio"

"Fue muy amable la señorita Zuleima Castillas contesto cada una de mis pregunta, dudas y salí muy satisfecha y sobre todo con ninguna duda."

"Rocio fue muy amable y atenta a mis necesidades! La recomiendo a cualquier persona!!"

"Karen at State Farm/Juan Barcenas is awesome! She is great at explaining things and her advice is spot on!"

"I received wonderful help & feedback from Zuleima Casillas. She was & is always very helpful."

"Rocio was very helpful and polite. Awesome service, thank you!"

"Great experience. Rocio M. was so patient explaining all the different options for our different needs. Highly recommend!!"

"I had a great experience at this State Farm location. All the staff were very kind and professional especially Zuleima who went out of her way to help me set up my beacon to this new location. Overall great folks !"

"Recomiendo ir con Rocio! Es muy amable y da buen servicio!"

"Rocío me puedo ayudar con mis coberturas y reclamo! Recomiendo ir con Juan Barcenas Statefarm!"

"Karen Villagrana was awesome. Very knowledgeable, very kind, very friendly and fast. This was an easy transaction to purchase auto and renters insurance. Highly recommend Karen!!!"

"Thank you Zuleima for your help! She was very informative and made me feel very comfortable with the whole process! Amazing costumer service from her"

"Exelente servicio muchas gracias Karen Por su paciencia y disposición. A la hora que uno la llama ,para aclarar ciertas dudas ,exelente servicio. Gracias"

"I worked with Karen, she was very knowledgeable, patient and understanding. Helped me with all my questions and got me and incredible deal! She made shopping for insurance and switching one of the best experiences I've had dealing with insurance. Glad to be back with State Farm."

"Ashley was phenomenal - very personable and willing to help wherever coverage is needed."

"Muy Excelente 👌"

"Great experience! Zuleima was amazing and helped me save money on my car insurance. She tailored the premium to my needs and provided excellent customer service. Will definitely recommend!"

"I canceled my insurance 1 week ago and today I was charged an even higher amount than my monthly payment. When i contacted them she stated the cancellation was still processing bc they had a new system, i lost a multi-car discount and I should expect a refund in “maybe 2-3 weeks.” I asked her to email me proof this cancellation was made, she put me on hold and came back with a different answer. Now it appeared the refund didn’t process bc they were waiting on my mom (policy holder) to call them and confirm the cancellation. The previous girl I spoke with did not inform me the policy holder needed to call and she confirmed the refund was processed. This is not my first bad experience with them. They constantly fail to communicate with the customer and set clear expectations. One time i went in for a quote on a car I was thinking about purchasing and while i sat in the office discussing the quote, another lady walked in and handed me the phone with my mother on the line. I was confused and so was my mom. They treat their customers as if they were thieves or trying to scam. We still have our house insurance but will be switching as well."

"Great Service! Zuleima does an exceptional job and helped walk me through with finding the best insurance that fits me and all my needs. She is absolutely awesome!"

"Excellent customer service. One on one service to your personal needs. Love coming to meet with Zuleima with her excellent service and detailed explanations."

"Wendy de la rosa"