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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jasmine Peralez

July 11, 2025

5  out of  5
rating by Jasmine Peralez
"Loved having Rocio helping me and my mom, we appreciate her for helping us today!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Juana Ortiz

July 10, 2025

5  out of  5
rating by Juana Ortiz
"Rocío me ayudo mucho con mis reclamos, recomiendo a cualquier persona a ir a esta oficina!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Cipriano De leon

July 9, 2025

5  out of  5
rating by Cipriano De leon
"Rocio fue excelente me aclaró mis dudas y es paciente, la recomiendo a cualquiera!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Marco Tirado

July 8, 2025

5  out of  5
rating by Marco Tirado
"La senorita Zuleima me ayudo con eL seguro de autos. Me ayudo con buenas cuberturas y buen precios muy bien servicio. Nunca me an ofrecido un seguro de vida y Ella si y eso me encanto."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mario Soto

July 8, 2025

5  out of  5
rating by Mario Soto
"Muy buen sercio con la señorita Rocio"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nilka Miranda Ramos

July 3, 2025

5  out of  5
rating by Nilka Miranda Ramos
"Fue muy amable la señorita Zuleima Castillas contesto cada una de mis pregunta, dudas y salí muy satisfecha y sobre todo con ninguna duda."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Armando Carpio

June 30, 2025

5  out of  5
rating by Armando Carpio
"Rocio fue muy amable y atenta a mis necesidades! La recomiendo a cualquier persona!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Anita Dana

June 20, 2025

5  out of  5
rating by Anita Dana
"Karen at State Farm/Juan Barcenas is awesome! She is great at explaining things and her advice is spot on!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Linda Bowen

June 19, 2025

5  out of  5
rating by Linda Bowen
"I received wonderful help & feedback from Zuleima Casillas. She was & is always very helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Lourdes Lopez

Lourdes Lopez

June 5, 2025

5  out of  5
rating by Lourdes Lopez
"Rocio was very helpful and polite. Awesome service, thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lourdes Valladares

June 5, 2025

5  out of  5
rating by Lourdes Valladares
"Great experience. Rocio M. was so patient explaining all the different options for our different needs. Highly recommend!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Blanca

May 21, 2025

5  out of  5
rating by Blanca
"I had a great experience at this State Farm location. All the staff were very kind and professional especially Zuleima who went out of her way to help me set up my beacon to this new location. Overall great folks !"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lorenzo Gomez

May 16, 2025

5  out of  5
rating by Lorenzo Gomez
"Recomiendo ir con Rocio! Es muy amable y da buen servicio!"
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Maria Medina

May 13, 2025

5  out of  5
rating by Maria Medina
"Rocío me puedo ayudar con mis coberturas y reclamo! Recomiendo ir con Juan Barcenas Statefarm!"
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Aaron Sexton

May 7, 2025

5  out of  5
rating by Aaron Sexton
"Karen Villagrana was awesome. Very knowledgeable, very kind, very friendly and fast. This was an easy transaction to purchase auto and renters insurance. Highly recommend Karen!!!"
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Stewart Mena

May 5, 2025

5  out of  5
rating by Stewart Mena
"Thank you Zuleima for your help! She was very informative and made me feel very comfortable with the whole process! Amazing costumer service from her"
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Osmin Robleto

May 3, 2025

5  out of  5
rating by Osmin Robleto
"Exelente servicio muchas gracias Karen Por su paciencia y disposición. A la hora que uno la llama ,para aclarar ciertas dudas ,exelente servicio. Gracias"
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Jeffrey Jones

May 2, 2025

5  out of  5
rating by Jeffrey Jones
"I worked with Karen, she was very knowledgeable, patient and understanding. Helped me with all my questions and got me and incredible deal! She made shopping for insurance and switching one of the best experiences I've had dealing with insurance. Glad to be back with State Farm."
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Jonny Holmes

February 17, 2025

5  out of  5
rating by Jonny Holmes
"Ashley was phenomenal - very personable and willing to help wherever coverage is needed."
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Vlogs Finanzas

February 6, 2025

5  out of  5
rating by Vlogs Finanzas
"Muy Excelente 👌"
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Julio Molina

February 4, 2025

5  out of  5
rating by Julio Molina
"Great experience! Zuleima was amazing and helped me save money on my car insurance. She tailored the premium to my needs and provided excellent customer service. Will definitely recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Estephany Varela

Estephany Varela

January 30, 2025

1  out of  5
rating by Estephany Varela
"I canceled my insurance 1 week ago and today I was charged an even higher amount than my monthly payment. When i contacted them she stated the cancellation was still processing bc they had a new system, i lost a multi-car discount and I should expect a refund in “maybe 2-3 weeks.” I asked her to email me proof this cancellation was made, she put me on hold and came back with a different answer. Now it appeared the refund didn’t process bc they were waiting on my mom (policy holder) to call them and confirm the cancellation. The previous girl I spoke with did not inform me the policy holder needed to call and she confirmed the refund was processed. This is not my first bad experience with them. They constantly fail to communicate with the customer and set clear expectations. One time i went in for a quote on a car I was thinking about purchasing and while i sat in the office discussing the quote, another lady walked in and handed me the phone with my mother on the line. I was confused and so was my mom. They treat their customers as if they were thieves or trying to scam. We still have our house insurance but will be switching as well."
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution."
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Mariella Mondragon

December 29, 2024

5  out of  5
rating by Mariella Mondragon
"Great Service! Zuleima does an exceptional job and helped walk me through with finding the best insurance that fits me and all my needs. She is absolutely awesome!"
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Carla Aguirre

November 21, 2024

5  out of  5
rating by Carla Aguirre
"Excellent customer service. One on one service to your personal needs. Love coming to meet with Zuleima with her excellent service and detailed explanations."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Zuelima is awesome! If you ever have any questions or need assistance, we’re here to help!"
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karla luevanos

October 18, 2024

5  out of  5
rating by karla luevanos
"Wendy de la rosa"